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Oracle licensing options usage – report from Oracle support

Less than a month ago, Oracle support released a major update of the reporting script for options/features/packs usage. It can be found at:

Database Options/Management Packs Usage Reporting for Oracle Databases 11gR2, 12c, 12cR2 and 18c (Doc ID 1317265.1)

It is a simple script that takes no time to execute. It will show both product and feature usage, including parameters that enable packs, like control_management_pack_access (Diagnostics and Tuning part) and enable_ddl_logging (Lifecycle Management pack). When run on a container database, it will show the feature usage per PDB.

It is important to know that it is based on DBA_FEATURE_USAGE_STATISTICS view, which is updated once a week. You can trigger an manual update using the information at How to Manually Refresh Dba_feature_usage_statistics (Doc ID 1629485.1)

SQL> connect / as sysdba
SQL> alter session set "_SWRF_TEST_ACTION"=53;
SQL> alter session set NLS_DATE_FORMAT='DD/MM/YYYY HH24:MI:SS';
SQL> select MAX(LAST_SAMPLE_DATE) from dba_feature_usage_statistics;

More details on each paid feature of Oracle Database Options and Packs can be found in the Oracle 12.2 Database Licensing Information guide (same for 11.2, 12.1 and 18c).

An example of the output of the script can be found below:

Database Options/Management Packs Usage Reporting for Oracle Databases 11gR2, 12c, 12cR2 and 18c (Doc ID 1317265.1)

SQL> @options_packs_usage_statistics.sql
OVERALL INFORMATION

HOST_NAME                               |INSTANCE_NAME   |DATABASE_NAME |OPEN_MODE       |DATABASE_ROLE   |CREATED            |      DBID|VERSION    |BANNER
----------------------------------------|----------------|--------------|----------------|----------------|-------------------|----------|-----------|--------------------------------------------------------------------------------
anjovm1                                 |ANJOCDB         |ANJOCDB       |READ WRITE      |PRIMARY         |2018.01.31_08.47.22| 380093466|12.2.0.1.0 |Oracle Database 12c Enterprise Edition Release 12.2.0.1.0 - 64bit Production

PARAMETER                     |VALUE
------------------------------|--------------------
control_management_pack_access|DIAGNOSTIC
enable_ddl_logging            |FALSE


++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
MULTITENANT INFORMATION (Please ignore errors in pre 12.1 databases)
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

CON_ID|NAME                          |OPEN_MODE       |RESTRICTED|REMARKS
------|------------------------------|----------------|----------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
     1|CDB$ROOT                      |READ WRITE      |NO        |*CURRENT CONTAINER is CDB$ROOT. Information for all open PDBs will be listed.
     2|PDB$SEED                      |READ ONLY       |NO        |
     3|ANJOPDB1                      |READ WRITE      |NO        |

The multitenant architecture with one user-created pluggable database (single tenant) is available in all editions without the Multitenant Option.
If more than one PDB containers are created, then Multitenant Option licensing is needed



++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>>> Selecting from CDB_FEATURE_USAGE_STATISTICS


DBA_FEATURE_USAGE_STATISTICS (DBA_FUS) INFORMATION - MOST RECENT SAMPLE BASED ON LAST_SAMPLE_DATE

CON_ID|LAST_DBA_FUS_DBID|LAST_DBA_FUS_VERS|LAST_DBA_FUS_SAMPLE|SYSDATE            |REMARKS
------|-----------------|-----------------|-------------------|-------------------|--------------------------------------------------------------------
     1|        380093466|12.2.0.1.0       |2018.09.01_06.37.39|2018.09.06_09.19.25|
     3|        380093466|12.2.0.1.0       |2018.09.01_18.37.40|2018.09.06_09.19.25|


++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
PRODUCT USAGE
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

CON_NAME                      |PRODUCT                                            |USAGE                   |LAST_SAMPLE_DATE   |FIRST_USAGE_DATE   |LAST_USAGE_DATE
------------------------------|---------------------------------------------------|------------------------|-------------------|-------------------|-------------------
--ALL--                       |Active Data Guard                                  |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |Advanced Analytics                                 |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |Advanced Compression                               |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |Advanced Security                                  |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |Database In-Memory                                 |CURRENT_USAGE           |2018.09.01_18.37.40|2018.06.02_06.28.39|2018.09.01_18.37.40
--ALL--                       |Database Vault                                     |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |Diagnostics Pack                                   |CURRENT_USAGE           |2018.09.01_18.37.40|2018.05.26_12.27.59|2018.09.01_06.37.39
--ALL--                       |Label Security                                     |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |Multitenant                                        |NO_USAGE                |2018.09.01_06.37.39|                   |
--ALL--                       |OLAP                                               |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |Partitioning                                       |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |RAC or RAC One Node                                |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |Real Application Clusters                          |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |Real Application Clusters One Node                 |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |Real Application Testing                           |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |Spatial and Graph                                  |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |Tuning Pack                                        |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |.Database Gateway                                  |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |.Exadata                                           |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |.GoldenGate                                        |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |.HW                                                |NO_USAGE                |2018.09.01_18.37.40|                   |
--ALL--                       |.Pillar Storage                                    |NO_USAGE                |2018.09.01_18.37.40|                   |

CON_NAME                      |PRODUCT                                            |USAGE                   |LAST_SAMPLE_DATE   |FIRST_USAGE_DATE   |LAST_USAGE_DATE
------------------------------|---------------------------------------------------|------------------------|-------------------|-------------------|-------------------
CDB$ROOT                      |Active Data Guard                                  |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |Advanced Analytics                                 |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |Advanced Compression                               |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |Advanced Security                                  |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |Database In-Memory                                 |CURRENT_USAGE    |2018.09.01_06.37.39|2018.06.02_06.28.39|2018.09.01_06.37.39
CDB$ROOT                      |Database Vault                                     |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |Diagnostics Pack                                   |CURRENT_USAGE           |2018.09.01_06.37.39|2018.05.26_12.27.59|2018.09.01_06.37.39
CDB$ROOT                      |Label Security                                     |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |Multitenant                                        |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |OLAP                                               |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |Partitioning                                       |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |RAC or RAC One Node                                |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |Real Application Clusters                          |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |Real Application Clusters One Node                 |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |Real Application Testing                           |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |Spatial and Graph                                  |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |Tuning Pack                                        |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |.Database Gateway                                  |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |.Exadata                                           |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |.GoldenGate                                        |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |.HW                                                |NO_USAGE                |2018.09.01_06.37.39|                   |
CDB$ROOT                      |.Pillar Storage                                    |NO_USAGE                |2018.09.01_06.37.39|                   |

CON_NAME                      |PRODUCT                                            |USAGE                   |LAST_SAMPLE_DATE   |FIRST_USAGE_DATE   |LAST_USAGE_DATE
------------------------------|---------------------------------------------------|------------------------|-------------------|-------------------|-------------------
ANJOPDB1                      |Active Data Guard                                  |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |Advanced Analytics                                 |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |Advanced Compression                               |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |Advanced Security                                  |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |Database In-Memory                                 |CURRENT_USAGE           |2018.09.01_18.37.40|2018.06.02_18.28.39|2018.09.01_18.37.40
ANJOPDB1                      |Database Vault                                     |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |Diagnostics Pack                                   |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |Label Security                                     |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |OLAP                                               |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |Partitioning                                       |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |RAC or RAC One Node                                |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |Real Application Clusters                          |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |Real Application Clusters One Node                 |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |Real Application Testing                           |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |Spatial and Graph                                  |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |Tuning Pack                                        |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |.Database Gateway                                  |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |.Exadata                                           |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |.GoldenGate                                        |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |.HW                                                |NO_USAGE                |2018.09.01_18.37.40|                   |
ANJOPDB1                      |.Pillar Storage                                    |NO_USAGE                |2018.09.01_18.37.40|                   |


++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
FEATURE USAGE DETAILS
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

CON_NAME                      |PRODUCT                                            |FEATURE_BEING_USED                                      |USAGE                   |LAST_SAMPLE_DATE   |      DBID|VERSION    |DETECTED_USAGES|TOTAL_SAMPLES|CURRENTLY_USED|FIRST_USAGE_DATE   |LAST_USAGE_DATE    |EXTRA_FEATURE_INFO
------------------------------|---------------------------------------------------|--------------------------------------------------------|------------------------|-------------------|----------|-----------|---------------|-------------|--------------|-------------------|-------------------|--------------------------------------------------------------------------------
CDB$ROOT                      |Active Data Guard                                  |Active Data Guard - Real-Time Query on Physical Standby |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Active Data Guard                                  |Global Data Services                                    |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Analytics                                 |Data Mining                                             |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |Advanced Index Compression                              |SUPPRESSED_DUE_TO_BUG   |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |Backup HIGH Compression                                 |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |Backup LOW Compression                                  |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |Backup MEDIUM Compression                               |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |Backup ZLIB Compression                                 |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |Data Guard                                              |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |HeapCompression                                         |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |Heat Map                                                |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |Hybrid Columnar Compression Row Level Locking           |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |Information Lifecycle Management                        |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |Oracle Advanced Network Compression Service             |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |Oracle Utility Datapump (Export)                        |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |             10|           31|TRUE          |2018.05.19_10.21.15|2018.09.01_06.37.39|compression used: 0 times
CDB$ROOT                      |Advanced Compression                               |Oracle Utility Datapump (Import)                        |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |SecureFile Compression (user)                           |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Compression                               |SecureFile Deduplication (user)                         |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Security                                  |Data Redaction                                          |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Security                                  |Encrypted Tablespaces                                   |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Security                                  |Oracle Utility Datapump (Export)                        |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |             10|           31|TRUE          |2018.05.19_10.21.15|2018.09.01_06.37.39|encryption used: 0 times
CDB$ROOT                      |Advanced Security                                  |Oracle Utility Datapump (Import)                        |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Security                                  |SecureFile Encryption (user)                            |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Advanced Security                                  |Transparent Data Encryption                             |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Database In-Memory                                 |In-Memory Aggregation                                   |CURRENT_USAGE           |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |             14|           31|TRUE          |2018.06.02_06.28.39|2018.09.01_06.37.39|
CDB$ROOT                      |Database In-Memory                                 |In-Memory Column Store                                  |CURRENT_USAGE           |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |             14|           31|TRUE          |2018.06.02_06.28.39|2018.09.01_06.37.39|
CDB$ROOT                      |Database Vault                                     |Oracle Database Vault                                   |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Database Vault                                     |Privilege Capture                                       |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Diagnostics Pack                                   |ADDM                                                    |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Diagnostics Pack                                   |AWR Baseline                                            |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Diagnostics Pack                                   |AWR Baseline Template                                   |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Diagnostics Pack                                   |AWR Report                                              |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Diagnostics Pack                                   |Automatic Workload Repository                           |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Diagnostics Pack                                   |Baseline Adaptive Thresholds                            |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Diagnostics Pack                                   |Baseline Static Computations                            |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Diagnostics Pack                                   |EM Performance Page                                     |CURRENT_USAGE           |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              5|           31|TRUE          |2018.05.26_12.27.59|2018.09.01_06.37.39|
CDB$ROOT                      |Label Security                                     |Label Security                                          |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Multitenant                                        |Oracle Multitenant                                      |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |             31|           31|TRUE          |2018.01.31_15.38.04|2018.09.01_06.37.39|AUX_COUNT=1
CDB$ROOT                      |OLAP                                               |OLAP - Analytic Workspaces                              |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |OLAP                                               |OLAP - Cubes                                            |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Partitioning                                       |Partitioning (user)                                     |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Partitioning                                       |Zone maps                                               |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |RAC or RAC One Node                                |Quality of Service Management                           |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Real Application Clusters                          |Real Application Clusters (RAC)                         |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Real Application Clusters One Node                 |Real Application Cluster One Node                       |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Real Application Testing                           |Database Replay: Workload Capture                       |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Real Application Testing                           |Database Replay: Workload Replay                        |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Real Application Testing                           |SQL Performance Analyzer                                |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Spatial and Graph                                  |Spatial                                                 |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Tuning Pack                                        |SQL Access Advisor                                      |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Tuning Pack                                        |SQL Monitoring and Tuning pages                         |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Tuning Pack                                        |SQL Profile                                             |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |Tuning Pack                                        |SQL Tuning Advisor                                      |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |.Database Gateway                                  |Gateways                                                |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |.Database Gateway                                  |Transparent Gateway                                     |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |.Exadata                                           |Cloud DB with EHCC                                      |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |.Exadata                                           |Exadata                                                 |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |.GoldenGate                                        |GoldenGate                                              |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |.HW                                                |Hybrid Columnar Compression                             |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |.HW                                                |Hybrid Columnar Compression Conventional Load           |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |.HW                                                |Hybrid Columnar Compression Row Level Locking           |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |.HW                                                |Sun ZFS with EHCC                                       |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |.HW                                                |ZFS Storage                                             |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |.HW                                                |Zone maps                                               |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |.Pillar Storage                                    |Pillar Storage                                          |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
CDB$ROOT                      |.Pillar Storage                                    |Pillar Storage with EHCC                                |NO_CURRENT_USAGE        |2018.09.01_06.37.39| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |

CON_NAME                      |PRODUCT                                            |FEATURE_BEING_USED                                      |USAGE                   |LAST_SAMPLE_DATE   |      DBID|VERSION    |DETECTED_USAGES|TOTAL_SAMPLES|CURRENTLY_USED|FIRST_USAGE_DATE   |LAST_USAGE_DATE    |EXTRA_FEATURE_INFO
------------------------------|---------------------------------------------------|--------------------------------------------------------|------------------------|-------------------|----------|-----------|---------------|-------------|--------------|-------------------|-------------------|--------------------------------------------------------------------------------
ANJOPDB1                      |Active Data Guard                                  |Active Data Guard - Real-Time Query on Physical Standby |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Active Data Guard                                  |Global Data Services                                    |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Analytics                                 |Data Mining                                             |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |Advanced Index Compression                              |SUPPRESSED_DUE_TO_BUG   |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |Backup HIGH Compression                                 |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |Backup LOW Compression                                  |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |Backup MEDIUM Compression                               |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |Backup ZLIB Compression                                 |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |Data Guard                                              |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |HeapCompression                                         |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |Heat Map                                                |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |Hybrid Columnar Compression Row Level Locking           |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |Information Lifecycle Management                        |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |Oracle Advanced Network Compression Service             |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |Oracle Utility Datapump (Export)                        |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |Oracle Utility Datapump (Import)                        |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              5|           31|FALSE         |2018.02.17_09.22.16|2018.03.17_11.41.30|
ANJOPDB1                      |Advanced Compression                               |SecureFile Compression (user)                           |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Compression                               |SecureFile Deduplication (user)                         |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Security                                  |Data Redaction                                          |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Security                                  |Encrypted Tablespaces                                   |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Security                                  |Oracle Utility Datapump (Export)                        |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Security                                  |Oracle Utility Datapump (Import)                        |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              5|           31|FALSE         |2018.02.17_09.22.16|2018.03.17_11.41.30|
ANJOPDB1                      |Advanced Security                                  |SecureFile Encryption (user)                            |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Advanced Security                                  |Transparent Data Encryption                             |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Database In-Memory                                 |In-Memory Aggregation                                   |CURRENT_USAGE           |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |             14|           31|TRUE          |2018.06.02_18.28.39|2018.09.01_18.37.40|
ANJOPDB1                      |Database In-Memory                                 |In-Memory Column Store                                  |CURRENT_USAGE           |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |             14|           31|TRUE          |2018.06.02_18.28.39|2018.09.01_18.37.40|
ANJOPDB1                      |Database Vault                                     |Oracle Database Vault                                   |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Database Vault                                     |Privilege Capture                                       |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Diagnostics Pack                                   |ADDM                                                    |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Diagnostics Pack                                   |AWR Baseline                                            |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Diagnostics Pack                                   |AWR Baseline Template                                   |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Diagnostics Pack                                   |AWR Report                                              |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Diagnostics Pack                                   |Automatic Workload Repository                           |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Diagnostics Pack                                   |Baseline Adaptive Thresholds                            |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Diagnostics Pack                                   |Baseline Static Computations                            |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Diagnostics Pack                                   |EM Performance Page                                     |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Label Security                                     |Label Security                                          |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |OLAP                                               |OLAP - Analytic Workspaces                              |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |OLAP                                               |OLAP - Cubes                                            |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Partitioning                                       |Partitioning (user)                                     |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Partitioning                                       |Zone maps                                               |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |RAC or RAC One Node                                |Quality of Service Management                           |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Real Application Clusters                          |Real Application Clusters (RAC)                         |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Real Application Clusters One Node                 |Real Application Cluster One Node                       |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Real Application Testing                           |Database Replay: Workload Capture                       |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Real Application Testing                           |Database Replay: Workload Replay                        |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Real Application Testing                           |SQL Performance Analyzer                                |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Spatial and Graph                                  |Spatial                                                 |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Tuning Pack                                        |SQL Access Advisor                                      |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Tuning Pack                                        |SQL Monitoring and Tuning pages                         |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Tuning Pack                                        |SQL Profile                                             |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |Tuning Pack                                        |SQL Tuning Advisor                                      |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |.Database Gateway                                  |Gateways                                                |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |.Database Gateway                                  |Transparent Gateway                                     |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |.Exadata                                           |Cloud DB with EHCC                                      |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |.Exadata                                           |Exadata                                                 |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |.GoldenGate                                        |GoldenGate                                              |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |.HW                                                |Hybrid Columnar Compression                             |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |.HW                                                |Hybrid Columnar Compression Conventional Load           |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |.HW                                                |Hybrid Columnar Compression Row Level Locking           |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |.HW                                                |Sun ZFS with EHCC                                       |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |.HW                                                |ZFS Storage                                             |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |.HW                                                |Zone maps                                               |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |.Pillar Storage                                    |Pillar Storage                                          |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |
ANJOPDB1                      |.Pillar Storage                                    |Pillar Storage with EHCC                                |NO_CURRENT_USAGE        |2018.09.01_18.37.40| 380093466|12.2.0.1.0 |              0|           31|FALSE         |                   |                   |

USER is "SYS"

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
DESCRIPTION:
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
The two reports, PRODUCT USAGE and FEATURE USAGE DETAILS, provide usage statistics for Database Options, Management Packs
and their corresponding features.
Information is extracted from DBA_FEATURE_USAGE_STATISTICS view.

DBA_FEATURE_USAGE_STATISTICS view is updated once a week, so it may take up to 7 days for the report to reflect usage changes.
DBA_FEATURE_USAGE_STATISTICS view contains a different set of entries for each VERSION and DBID occurring in the database history.
The weekly refresh process updates only the current row set.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
NOTES:
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
The report lists all detectable products and features, used or not used.
The CURRENTLY_USED column in the DBA_FEATURE_USAGE_STATISTICS view indicates if the feature in question was used during the last sampling interval
or is used at the refresh moment.
CURRENT_USAGE represents usage tracked over the last sample period, which defaults to one week.
PAST_OR_CURRENT_USAGE example: Datapump Export entry indicates CURRENTLY_USED='TRUE' and FEATURE_INFO "compression used" counter
indicates a non zero value that could have been triggered by past or current (last week) usage.
For historical details check FIRST_USAGE_DATE, LAST_USAGE_DATE, LAST_SAMPLE_DATE, TOTAL_SAMPLES, DETECTED_USAGES columns
Leading dot (.) denotes a product that is not a Database Option or Database Management Pack

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
DISCLAIMER:
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Information provided by the reports is to be used for informational purposes only and does not represent your license entitlement or requirement.
The usage data may indicate, in some cases, false positives.
This may be due to inclusion of usage by sample schemas (such as HR, PM, SH...) or system/internal usage.

Please refer to MOS DOC ID 1317265.1 and 1309070.1 for more information.

End of script (v 18.1 Apr-2018)

New ‘My Oracle Support’

Since this weekend, the http://supporthtml.oracle.com is called just “Dashboard”. Previously (still seen on http://support.oracle.com) it was called “My Oracle Support | Dashboard”.

Since years that Oracle tries to improve their paid support website, with little success. From the time of Metalink, the search speed is still a big handicap. The usability and mainly the user interface do not get any improvement from version to version.

There is the “APEX” layout which I personally don’t like. Then the choice of colors, gradients and curved edges which are all out of fashion and with lack of contrast for today’s webpages standards.

Let’s say what improved in the last 7 or 8 years in the support Oracle website:

  • we can see service request messages history while adding more content
  • we can see the list of files already uploaded to a service request and download them if necessary
  • the search results are a more intelligent (if there is no misspell).

However there is one thing that still I find incomprehensible: the lack of speed of the search engine.

Will it be there one time that a “Google like” (well, maybe the expectation is too high) search engine will be deployed at My Oracle Support?

Just to finish, a first points where the new “My Oracle Support” html version is behind the flash version:

  • no highlight of service request on “customer working” status

And a point where there is an improvement:

  • you can now resize the tables on the dashboard to see more “Service Requests” or more “News”.